About Quickmail
Our passion is customer dialogue: We deliver messages in letterboxes and thus support the acquisition and retention of customers. Our system is tailored to the delivery of letters. With us, your messages reach over 3.85 million households in all parts of Switzerland, week after week.
Who is Quickmail?
The only private mail service provider
Quickmail is the first and only private service provider in Switzerland for the delivery of addressed, partially addressed and unaddressed letters.
Wide range of products
Quickmail offers cost-effective delivery of mailings, magazines and small consignments.
Foundation after lowering of letter monopoly
Quickmail was founded in 2009 after the letter monopoly was lowered to 50 g.
Market leader in private letter services
According to PostCom, Quickmail is the “market leader in private letter services” in Switzerland. Since its foundation in 2009, Quickmail has transported over 1 billion mailings.
A strong Swiss employer
Quickmail creates jobs and currently employs 122 full-time and over 3,000 part-time staff.
Diversity and equal opportunities
Quickmail employs people from 81 countries. 60 % of our delivery agents are women. The wage difference between men and women is 0 %.
Milestones
Quickmail celebrates its 15th anniversary with over 100 delivery staff on Walensee.
Change in the management of Quickmail Planzer AG: With Claude Bruderer and Carsten Vossmeyer, Quickmail has been able to recruit a duo with excellent connections in the Swiss letter market to take over the management of the company.
Quickmail publishes first donation map for Switzerland. The donation map analyzed how many addressed mailings were sent by charitable Quickmail customers in 2023. The basis was 10.5 million mailings sent.
Milestone reached! Since 2009, we have delivered over 1 billion letters, mailings and catalogs throughout Switzerland!
In 2023, the number of unaddressed mailings rose from 15.0 million in the previous year to 21.5 million, an increase of 43 %. The decline in addressed mailings, catalogues and customer magazines was 17 %.
The Swiss family firm Planzer acquires Quickpac and Quickmail.
Quickmail increases the wages of its delivery staff by 2 % in regions without a cantonal or municipal minimum wage. In regions with a minimum wage, the adjustment is based on the municipal or cantonal requirements.
Quickmail Group with CHF 79 million in sales. With the 2022 newly launched product Quickflyer Unaddressed Quickmail was able to win 15 million items straight away.
With the opening of the depots in St. Gallen, Ostermundigen (BE) and Ebikon (LU), Quickpac increases its household coverage to over 2 million households or around 72.7% of all households in German-speaking Switzerland.
Quickmail launches the product Quickflyer Unaddressed and now also delivers unaddressed mail.
Commission of experts on postal services recommends abolishing the residual monopoly for letters.
Quickmail AG: Turnover increased by CHF 7 m to CHF 73 m (+11 %) year-on-year. Quickpac delivered 3.4 m parcels in 2021 (+80 %).
Launch of new Quickmail company website.
Swiss Post accepts a multi-million fine from the WeKo because of improper discounts for large customers in the mail sector.
Quickpac has already delivered over 4 million consignments, covered more than 6 million km electrically and saved around 1,000 tonnes of CO2 in the process.
Participation in the focus exhibition "Experience Logistics!" at the Museum of Transport in Lucerne (until August 2022)
Quickmail AG publishes revenue figures for the first time. Increase in sales of CHF 5 million to CHF 66 million compared to the previous year, increase in market share from 4.0 to 4.2 % and 258 new jobs.
Quickpac opens its third depot in Dietikon, reaching 1.2 million households or 33.6 % of all households in Switzerland.
Quickpac delivers the millionth package.
Quickmail starts operating Quickpac and delivers the first parcels. By the end of the year, Quickpac already reaches 25 % of all Swiss households.
Quickmail launches the stamp "10 years Quickmail - 10 years residual monopoly" to mark the company's 10th anniversary. In August, Quickmail officially celebrates its anniversary on Lake Constance with over 250 guests.
Quickpac vehicle handover: At the Stade de Suisse in Berne, Quickmail takes delivery of the first 50 Renault Kangoo and starts building up the largest electric car fleet in Switzerland.
A group of investors represented by Verium AG in Zurich takes over the majority of shares from MS Direct Group AG. The launch of the product "Quickflyer Partially Addressed" follows in November.
For the first time, Quickmail and a customer (Schuler St. Jakobskellerei) jointly issue a stamp, with two more customer issues to follow in 2018. Also in February, the operational launch of Quickmail International (export letters) is completed.
The evaluation report on the Postal Act supports Quickmail's various demands (e.g. access to P.O. boxes), but confirms the retention of the residual monopoly. Nevertheless, Quickmail continues to grow and in August launches the product Quicksample for sending samples of goods.
Quickmail starts delivery in Ticino. Quickmail continues to focus on electromobility and purchases 3 electric Renault Twizy vehicles. In December, Quickmail begins delivering individual letters for Deutsche Post AG.
In March, PostCom denies Quickmail access to post office boxes and in April Quickmail hires the 2,500th delivery agent.
Federal Council recommends that the residual monopoly be maintained. Quickmail launches the campaign for the revision of the Postal Act with the luminescent "Rendez-vous Bundesplatz" stamp. The collective labour agreement is signed in December.
Quickmail launches cooperation with myclimate and ships all consignments CO2-neutrally.
Opening of Lausanne office
After delivering its 100 millionth consignment in July, Quickmail hires its 1000th delivery agent October.
Takeover of AWZ AG delivery areas. Changeover of depot delivery to nilo Night Logistics (Valora, now 7Days Media Services AG).
Start of delivery in French-speaking Switzerland
Issue of Switzerland's first private postage stamp
Cooperation with AWZ AG
Start of delivery in St. Gallen and Appenzell
Company foundation
Our mission statement
Our mission statement is made up of our mission, vision and values.
Mission
As a family business operating across Switzerland, we are committed to ensuring that senders are free to choose their postal service provider. Through innovation and lean processes, we create efficient solutions for the reliable delivery of every single item. For our employees, we are a socially committed and respectful employer that provides scope for development and team spirit.
Vision
We believe in the future of physical post – which is why we are the most affordable and socially responsible private delivery organisation for the whole of Switzerland.
Our values
- In our extended family, we are all on first-name terms – from trainees to the managing director.
- We greet each other, help each other, treat each other with respect, show trust and good manners, are loyal, and speak openly about what we think and feel.
- Many people spend a lot of their lives at work, meaning the work environment becomes a living environment. We collaborate to make this living environment as pleasant and safe as possible.
- It is in our own interests to support and challenge our employees so that they all deliver consistently high performance.
- We shape our future together. After all, we want to feel good, enjoy going to work and have fun. We are open to new ideas and are constantly evolving.
- As a self-learning organisation, we welcome criticism – from trainees to line managers and vice versa – because that’s how we improve.
- A family thinks of its descendants – and so do we. That’s why we take care of everything: our fellow human beings, the environment, our vehicles, our tools, our resources – everything.
- Our customers and suppliers are also our friends – they are practically part of the family and are therefore our focus. If they’re happy, so are we. That’s what we call quality.