QUICKPAC
About Quickmail
Our passion is customer dialogue: We deliver messages in letterboxes and thus support the acquisition and retention of customers. Our system is tailored to the delivery of letters. With us, your messages reach over 3 million households in all parts of Switzerland, week after week.
Who is Quickmail?
The only private mail service provider
Quickmail is the first and only private service provider in Switzerland for the delivery of addressed, partially addressed and unaddressed letters.
Wide range of products
Quickmail offers cost-effective delivery of mailings, magazines and small consignments.
Foundation after lowering of letter monopoly
Quickmail was founded in 2009 after the letter monopoly was lowered to 50 g.
Climate-friendly parcel delivery
With the launch of the Quickpac in June 2019, Quickmail is also offering quiet, fast and climate-friendly parcel delivery.
A strong Swiss employer
Quickmail creates jobs and currently employs 122 full-time and over 3,000 part-time staff.
Diversity and equal opportunities
Quickmail employs people from 81 countries. 60 % of our delivery agents are women. The wage difference between men and women is 0 %.
Milestones
In 2023, the number of unaddressed mailings rose from 15.0 million in the previous year to 21.5 million, an increase of 43 %. The decline in addressed mailings, catalogues and customer magazines was 17 %.
The Swiss family firm Planzer acquires Quickpac and Quickmail.
Quickmail increases the wages of its delivery staff by 2 % in regions without a cantonal or municipal minimum wage. In regions with a minimum wage, the adjustment is based on the municipal or cantonal requirements.
Quickmail Group with CHF 79 million in sales. With the 2022 newly launched product Quickflyer Unaddressed Quickmail was able to win 15 million items straight away.
With the opening of the depots in St. Gallen, Ostermundigen (BE) and Ebikon (LU), Quickpac increases its household coverage to over 2 million households or around 72.7% of all households in German-speaking Switzerland.
Quickmail launches the product Quickflyer Unaddressed and now also delivers unaddressed mail.
Commission of experts on postal services recommends abolishing the residual monopoly for letters.
Quickmail AG: Turnover increased by CHF 7 m to CHF 73 m (+11 %) year-on-year. Quickpac delivered 3.4 m parcels in 2021 (+80 %).
Launch of new Quickmail company website.
Swiss Post accepts a multi-million fine from the WeKo because of improper discounts for large customers in the mail sector.
Quickpac has already delivered over 4 million consignments, covered more than 6 million km electrically and saved around 1,000 tonnes of CO2 in the process.
Participation in the focus exhibition "Experience Logistics!" at the Museum of Transport in Lucerne (until August 2022)
Quickmail AG publishes revenue figures for the first time. Increase in sales of CHF 5 million to CHF 66 million compared to the previous year, increase in market share from 4.0 to 4.2 % and 258 new jobs.
Quickpac opens its third depot in Dietikon, reaching 1.2 million households or 33.6 % of all households in Switzerland.
Quickpac delivers the millionth package.
Quickmail starts operating Quickpac and delivers the first parcels. By the end of the year, Quickpac already reaches 25 % of all Swiss households.
Quickmail launches the stamp "10 years Quickmail - 10 years residual monopoly" to mark the company's 10th anniversary. In August, Quickmail officially celebrates its anniversary on Lake Constance with over 250 guests.
Quickpac vehicle handover: At the Stade de Suisse in Berne, Quickmail takes delivery of the first 50 Renault Kangoo and starts building up the largest electric car fleet in Switzerland.
A group of investors represented by Verium AG in Zurich takes over the majority of shares from MS Direct Group AG. The launch of the product "Quickflyer Partially Addressed" follows in November.
For the first time, Quickmail and a customer (Schuler St. Jakobskellerei) jointly issue a stamp, with two more customer issues to follow in 2018. Also in February, the operational launch of Quickmail International (export letters) is completed.
The evaluation report on the Postal Act supports Quickmail's various demands (e.g. access to P.O. boxes), but confirms the retention of the residual monopoly. Nevertheless, Quickmail continues to grow and in August launches the product Quicksample for sending samples of goods.
Quickmail starts delivery in Ticino. Quickmail continues to focus on electromobility and purchases 3 electric Renault Twizy vehicles. In December, Quickmail begins delivering individual letters for Deutsche Post AG.
In March, PostCom denies Quickmail access to post office boxes and in April Quickmail hires the 2,500th delivery agent.
Federal Council recommends that the residual monopoly be maintained. Quickmail launches the campaign for the revision of the Postal Act with the luminescent "Rendez-vous Bundesplatz" stamp. The collective labour agreement is signed in December.
Quickmail launches cooperation with myclimate and ships all consignments CO2-neutrally.
Opening of Lausanne office
After delivering its 100 millionth consignment in July, Quickmail hires its 1000th delivery agent October.
Takeover of AWZ AG delivery areas. Changeover of depot delivery to nilo Night Logistics (Valora, now 7Days Media Services AG).
Start of delivery in French-speaking Switzerland
Issue of Switzerland's first private postage stamp
Cooperation with AWZ AG
Start of delivery in St. Gallen and Appenzell
Company foundation
Quickmail in figures
Quickmail Planzer AG is the "market leader in private letter services" in Switzerland, according to the postal regulatory authority (PostCom). Since its foundation in 2009, Quickmail has transported over 961 million addressed items and created over 400 jobs.
Number of letters, mailings and catalogues delivered
Addressed mailings
2009: 0.1 Mio.
2010: 2.3 Mio.
2011: 14.6 Mio.
2012: 28.8 Mio.
2013: 34.8 Mio.
2014: 40.0 Mio.
2015: 61.5 Mio.
2016: 72.2 Mio.
2017: 86.8 Mio.
2018: 98.8 Mio.
2019: 106.8 Mio.
2020: 107.5 Mio.
2021: 104.3 Mio.
2022: 98.0 Mio.
2023: 81.6 Mio.
Unaddressed mailings
2021: 0.9 Mio.
2022: 15.0 Mio.
2023: 21.5 Mio.
Number of households reached
Switzerland-wide: 3.3 million (85.4 % of all households in Switzerland)
German-speaking Switzerland: 2.4 million (86.5 % of households in German-speaking Switzerland)
French-speaking Switzerland: 766,000 (83.7 % of households in Western Switzerland)
Ticino: 132,000 (77.6 % of households in Ticino)
Number of employees
Full-time: 122
Part-time: 3'052
Converted to full-time positions: 484
(as of 31 December 2023)
Our mission statement
Smart
We are open to new ideas.
We are constantly optimising our products and processes. To do this, we experiment a lot and try unusual approaches.
We create jobs.
Our innovative offers for addressed advertising bring new jobs. Every printed and delivered advertising mailing strengthens Switzerland - whereas most of the money spent on online advertising goes abroad.
We support our employees.
As a growing company, we offer our employees perspectives. Vacant or new positions are first offered to existing employees. We invest in the development and know-how of our employees.
Postal
We believe in the future of the letterbox.
No medium in Switzerland reaches more people than printed mail. Addressed advertising in the letterbox is expected, read and triggers purchases - today and tomorrow.
Everyone should be free to choose their mail service provider.
The residual monopoly for letters up to 50 g is outdated and must be abolished. It leads to excessive postage prices, harms the Swiss printing industry and destroys jobs.
We'll make it simple.
We convince our customers with straightforward products and reasonable prices.
Services
Every consignment counts.
Our primary goal is the punctual and proper delivery of all consignments entrusted to us.
We know our customers.
We invest a lot of time to understand what our senders' needs and challenges are. We know the recipients' letterboxes and respect their wishes for delivery.
We want to be the better choice.
As a young company, we have to convince with a better price-performance ratio. We achieve this through innovation and consistent quality management.